Shoppers would go local for same-day delivery

Amazon has lifted consumer expectations for online ordering, survey finds

Though Amazon has raised customer service expectations in online retail, shoppers would order from local stores if they could provide same-day delivery, a survey from last-mile delivery specialist Onfleet finds.

Of more than 1,000 U.S. adults polled, 76% said they would be more likely to order household items locally — instead of from Amazon — if they could get same-day delivery. What’s more, 54% reported they would pay local stores for same-day delivery……..Read More